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Legal Rights: Image


After an accident you have the legal right to have your vehicle repaired at any Repair Centre of your choice. 

When you call the insurance company, they may try and direct you to their preferred garage. This garage may not have the trained technicians at the standard required to deal with the technologies on your vehicle. We ensure that our staff are manufacturer trained to ensure your vehicle will operate at the same level as prior to your accident. If you are unhappy with your insurance companies choice of garage please advise the claims handler that you want to nominate D B Auto Repairs Ltd as your Accident Repair Centre.

The facts:

  • You can use the Accident Repair Centre of your choice - you do not have to use the repairer recommended by the insurance company or broker – you have a legal right to make your own choice.

  • You only have to present one estimate to your insurance company.

  • If the accident was not your fault, we may be able to provide a like for like replacement vehicle free of charge.

  • We can offer free assistance with your claim.

  • We can undertake repairs to all makes of vehicles including commercial vans.

  • We are compliant with all the latest health and safety workings practices, and have achieved Bristish Standard Kite Mark accreditation.

  • We can provide you with a loan vehicle during your repairs, whatever your Insurance Company or circumstances are.

Contact D B Auto Repairs Ltd today on 01323 520154 for a non-obligation quote.

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